IST 605: Reference and Information Literacy Services

Reference and information literacy services are core to all forms of librarianship, taking center stage in academic, public, school, and special libraries. This course focuses on the use of information resources and provision in libraries, assuming an integrated approach that broadly combines print and electronic resources and services. Students will be introduced to the essential ethics, techniques, and tools related to communicating with and teaching users.

The course includes 10 hours of observing/shadowing a librarian (or librarians) with an MLS-equivalent degree or certification, as well as interviewing the librarian(s). Half of these hours will occur at a physical or virtual reference desk, while the remaining hours may include observing instruction sessions or daily tasks.

Learning Objectives:

  • Perform and assess research-based practices through the application of information literacy, inquiry, and research methods.
  • Appropriately apply pedagogical and learning theory principles in the design, development, implementation, and assessment of library instruction and learning.

Tools and Concepts:

  • Reference and information literacy services
  • Personal/professional philosophy
  • Professional ethics and communication
  • Standard reference resources
  • User information needs
  • Audience-accessible language for user reference query
  • Information literacy definitions

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